2 months ago
I wanted to share with you the great experiences I have had doing business with Impact Auto Body. I recently have had to have work done on my Toyota Tacoma, and the staff at Impact Auto Body were amazing! I was advised at every step of ...More
Response from the owner2 months ago
Sean - thank you so much for sharing your experience with Impact Auto Body & your high recommendation to others! We appreciate your business! Bob & Debbie Schubert/Owners
5 Star Review on Yelp
Awesome job. Was a pleasure working with this company. They took care of everything. Employees were pleasant and helpful.
My husbands pickup got rear ended at a stop light the beginning of Feb. Bob the owner took care of everything. Impact dealt with the insurance company and the rental company. The rental car company, Enterprise, is literally a few businesses away, so that was convenient.
They had the vehicle a week and a half. And that included the insurance companies assessment time.
Bob called us every other day to keep us posted.
Our pick up was finished and ready today. Bumper and paint look flawless. They even washed the pickup in and out, armoral on the tires and vacuum. Wow.
Very friendly and professional owner and employees.
The body work was exceptional.
If your picky and don't have time for b.s., go to these people. They have been in the business longer than most of you have been alive. Lol.
I found them on Yelp.
Due to the high reviews, I went with them. I'm glad I did. You should too.
5 Star Review on Yelp
Everyone here has been great, this is one of the best businesses I've ever worked with.
My Mustang was smashed into by an SUV and $11k in damage was done to it. The offender's insurance company has been a huge headache, trying to weasel out of paying for anything they can. Everyone at Impact has been going out of their way and trying to help me as much as possible. They really have your back!
Above & beyond points include:
- When I dropped it off on a Friday, the front desk girl made a point to call Sketchy Insurance Co and tell them it was now considered non-driveable, so they wouldn't try to get out of paying for a rental for that weekend + shortened Thanksgiving week.
- When I wanted to see the final estimate, the owner himself spent 15 minutes showing me my poor torn-down car and explaining every piece of the estimate.
- JJ calls frequently to tell me the status, and was even calling daily when he was arguing with Sketchy Insurance Co. I knew everything that was happening, total transparency. He made sure I got Ford parts, instead of the after-market crap the adjuster wanted. I've been having a lot of issues with them concerning the rental vehicle, and he's called them himself a few times to try to get them to extend it.
If you get in a wreck, this is the place you want taking care of you and your car.
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